Our 100% Satisfaction Guarantee

At the Jackson Hole Buffalo Meat Company, we've been in business for over 75 years, and in that amount of time you learn a few things. One of the most important things we have learned is to stand behind our products and services 100%. We pride ourselves on providing the finest game meats in the world, along with the very best customer service possible, and if aren't happy with your purchase, we will replace or refund it immediately. For perishable items such as frozen meat, a full refund will be issued without requiring the customer to return the product. The refund will be processed once the customer confirms receipt of the refund request.

We know things can go awry, especially when delivering amazing meat quickly across the United States, and if there is any issue with your order, let us know and we will make it right. Didn't like the steak you bought, or was there something wrong with the packaging? Call and let us know within seven days, and we will fix it. Order showed up two days late and was thawed beyond a safe level? We'll send you another box ASAP. Just call or email us here at the the shop, and we will get right on it.

We want to be your exclusive provider of the best meat on Earth, and to do that we need to earn your trust, especially if you are new to game meat and unsure about it. To do that, we will have your back, and we hope that you enjoy our products, and recommend them to friends and family for a long time to come!

Gratefully,

Chris and the staff at the Jackson Hole Buffalo Meat Company