We ship on Mondays, Tuesdays and Wednesdays.

We wish you could visit our store in the heart of the Tetons, but thankfully we can deliver a taste of the mountains to your door!

    We currently ship orders throughout the United States. We strive to provide high-quality products and the best customer service by working with you to find the most economical shipping costs.

    Please feel free to contact our customer service by phone (800.543.MEAT) or e-mail info@jhbuffalomeat.com with any questions.

     

    STANDARD SHIPPING CHARGES

    • All Orders over $350 (after any discounts are applied and before shipping charges) ship for free. Jerky-only orders ship for free.
    • Free shipping applies only to orders shipping to the same address, multiple address shipping will be calculated individually.
    • Orders under $350 ship for a $39.95 Flat Rate (excludes Hawaii and Alaska, additional charges will apply).
    • Incorrect addresses may delay delivery, and will be charged a $24.95 correction fee. We highly recommend you notify recipients of impending delivery.

    SHIPPING METHODS & EXPECTED DELIVERY

    • The nature of our perishable products requires expedited shipping to ensure that your meat arrives in excellent condition and still frozen
    • We ship your perishable orders via UPS and need a physical street address, we cannot deliver to PO Boxes.
    • Merchandise and Jerky-only orders can be delivered to PO Boxes.
    • All perishable products including steaks, burger, and roasts are shipped 2-3 Day Express. 
    • All 2-3 Day Express orders are shipped out on Monday, Tuesday, and Wednesday and are delivered on Wednesday, Thursday, or Friday respectively and depending on the time we receive your order. Cut off for delivery by Friday is 10am MST on Wednesday.
    • Orders for perishable items received on Thursday, Friday, Saturday, and Sunday will be shipped out on the following Monday. 
    • If you need it delivered on a specific day, just call us or let us know in the Gift Order section at Checkout.
    • Any issues with your order must be reported to us within 7 days of receiving it, beyond that we cannot take responsibility for its condition

    NEXT-DAY SHIPPING & DELIVERY

    • Next-day shipping and delivery is available for an additional charge. Orders placed on Thursday can be shipped Overnight for delivery on Friday.
    • We can ship 2nd Day and Overnight for delivery on Saturday in many locations for an additional charge.  Please call us to confirm (1-800-543-6328)

    CANCELLATION

    Orders canceled or refused after shipping that cannot be returned in reusable condition will be charged 50% of total value plus any shipping charges. Orders returned in good condition will be charged shipping charges 

          INTERNATIONAL ORDERS

          For information about international orders please contact our customer service by phone (800.543.MEAT) or e-mail us info@jhbuffalomeat.com

           

            PACKAGING

            We make sure your order arrives in perfect condition! A custom Styrofoam container is packed inside a sturdy cardboard box, and dry ice keeps your order frozen while UPS delivers your order with time to spare. When you order from Jackson Hole Buffalo Meat Company, we always double-check your shipment and your satisfaction is always guaranteed!

             

            SHIPPING DELAYS

            If your shipment arrives late due to carrier delays, and the products are no longer frozen, please contact us immediately to arrange a replacement.