At the Jackson Hole Buffalo Meat Company, we have proudly upheld our reputation for over 75 years by consistently delivering top-quality products, providing exceptional service, and prioritizing customer satisfaction.

Our commitment is reflected in our Satisfaction Guarantee. If your order is not up to your standards, arrives damaged, or fails to meet your expectations in any way, we will do whatever it takes to make it right.

We understand that you have choices in where to spend your money, and we sincerely appreciate your support.

If you have any questions, concerns, or issues, please don't hesitate to contact us. You can reach us via email or by calling 1-800-543-6328. Our dedicated team is here to assist you in any way we can.

🤩 Small is beautiful

When you buy from us, your money goes straight to small businesses that rely on us to get big game to people like you.

And when I say “small,” I’m not kidding! There simply are no global bison or elk corporations. Just modest and mostly family-run operations.

In good news, to taste bison is to love bison. When you buy gifts of bison, you help create new supporters.

💬 Big retail vs. small business

Sure, large retailers can slash prices by 30% or more. That’s because their margins were already massive. 

Our focus is on bringing you the highest quality meats, and whenever we can, we offer savings. 

We trust you to support us in this ethic.

🎉 Subscribe and save

Save 10% on all of our popular items (including gift boxes).

💰 Align your spending with your values 

Supporting and gifting our boxes from Jackson Hole say something about your values. 

If you believe in what we do, these boxes are a perfect reflection of that belief.

🌟 Your family and friends will love our gift boxes 

Just check out the reviews.

It’s the quality, of course. But also, there's just so much originality and story value in gifts from Jackson Hole Buffalo Meat Company!

People are delighted to get a taste of this region, and what better way than via a gift box?
That means you get premium products from people who run their ranches with great concern for quality, sustainability, and respect for the animals.

🍽️ You can make an impact

When you introduce friends and family to our meats, you can help create a movement for better meat.

(Or treat your loved ones to a luxury they wouldn't otherwise have.) 

So, you can have a ripple effect and bring money back to producers raising meat right.

🤝 We can bring bison back together

Bison belong in America. They’ve evolved to be here and are far, far more sustainable.

But we can only bring back bison by supporting the ranchers who raise them. 

🛡️ 100% satisfaction guarantee

There’s zero risk when you purchase our meats.

Love it or your money back.

• Orders cannot be cancelled after a tracking number has been generated.  If you need to cancel your order, please call us ASAP at 1-800-543-6328.  No refunds will be given for cancelled or refused orders that have been shipped.
• If you need to make any changes to shipping address, names, or items in your order please call us asap. Charges may apply.

If you would like to ADD anything to your order, you are welcome to submit a new order with just the additional items.

We will combine the orders for shipping and adjust/refund any shipping charges back to your credit card.

Please call us if you need assistance and/or to alert us that your orders should be combined.

• The nature of our perishable products requires Express (2-3 day) shipping to ensure that your meat arrives in excellent condition and still frozen.
• Frozen meat orders are shipped out on Monday, Tuesday, and Wednesday and are delivered on Wednesday, Thursday, or Friday.
• We will TRY to ship out the same day if we receive your order by 12pm MST. Orders received after 12pm on Wednesday will ship the following Monday.

Since we are shipping perishable meat products across the country, it requires us to upgrade to expedited shipping to ensure your order arrives within three business days. We also pack each order with dry ice, place it in a styrofoam cooler and then in a cardboard box to ensure your meat arrives cold and can be placed right in your fridge or freezer. 

If your shipment arrives late due to carrier delays, and the products are no longer in usable condition, please contact us immediately to arrange a replacement or refund. Any issues with your order must be reported to us within 7 days of its receipt.

If your order has been placed and your shipping address is incorrect, please please call us ASAP at 1-800-543-6328.

If your shipping and/or billing address populates incorrectly, it’s typically due to your payment gateway and the address you have on file with them. Payment gateways include Amazon Pay, PayPal and Shop Pay.

We recommend logging into your payment gateway directly to update your address on file.

When buffalo, elk, or boar from Jackson Hole arrive frosty at your door, what do you do next? 

Do you stash some in the freezer and pop what you plan to have immediately in the fridge?

That’s a fine strategy. However, life isn’t always so predictable. Nor are our appetites.

Sometimes you decide on a whim that it’s time for a T-bone. Do you have to quash that craving or accept a lesser steak that’s already defrosted?

My friend, neither. You can have your frozen steak and eat it, too.

Few people realize that frozen solid steak can be immediately grilled with no compromise on results.

Which means you can go ahead and be spontaneous.

There’s actually a hidden benefit to cooking steak from frozen. You get a uniformly pink interior with less grey banding beneath the surface. More pink means a more tender, juicer steak.

Check out this article for tips, including how to freeze those steaks for best results when you’re grilling from frozen.

Your order will be carefully packed in our custom insulated cooler boxes along with dry ice. This ensures that your items will arrive frozen or mostly frozen upon delivery.

If your order was large enough to include a styrofoam cooler, it can be repurposed for your travelling convenience.

Please keep in mind that the dry ice sublimates within 24 hours, so there may not be any left in your box. If any cuts are partially thawed, don't worry! As long as they are below 40° F, they are still safe to consume or re-freeze according to the USDA.

We wrote this blog article just for you. It's full of tips for cooking game meat for beginners.

https://jhbuffalomeat.com/blogs/news/game-meat-essentials

Buffalo has very little fat and contains 25%-30% more protein than beef. It doesn't shrink in cooking and it's more satisfying to eat. Pound per pound, it's a better value than many "cheaper" meats.

Buffalo meat contributes about 69% more iron to your diet than beef, with higher levels of vitamins and minerals and twice as much beta-carotene as strictly grain-fed meats.

Compared to traditionally raised livestock, elk eat the majority of their diet from native grasses, trees and brush instead of rich grains. 
This creates very lean, healthful meat for elk steaks and elk jerky.

Elk is dense in nutrients with low carbs and fat. It has a high amount of protein, zinc, vitamin B12, niacin, and vitamin B6. It also contains half the amount of calories compared to beef.